AI-Powered Self-Training and In-App Guidance: How SAP Joule Is Redefining Learning for Gitega’s Enterprises

Gitega is growing as Burundi’s administrative and economic center. Today, digital systems are used every day in mining, energy, public offices, agriculture, ports, logistics, and financial services. SAP is no longer just an IT system; it is part of daily work. At the same time, SAP itself is changing. With AI tools like SAP Joule, learning is moving away from classroom training and long manuals toward self-training and real-time help inside the SAP system.

The Issue

The problem in the majority of organizations is not so much having SAP as it is confidently and correctly utilizing it. Many workers participate in training, but eventually they lose track of the procedures.

Typical difficulties consist of:

• After training, mining and energy teams forget complicated SAP steps, which results in delays and data errors
  
  
• Public sector offices face staff changes and limited training budgets
  
  
• Agriculture and agri-processing rely on seasonal workers who need quick learning
  
  
• Port and logistics teams work under time pressure where SAP mistakes affect supply chains
  
  
• Financial services need speed and accuracy but users depend heavily on IT support
  
  

Research shows that 60–70% of system training is forgotten within weeks, leading to low productivity, frustration, and higher support costs.

The Solution: SAP Joule and In-App Guidance

SAP Joule changes how people learn by bringing AI help directly into SAP. Instead of searching for documents or videos, users get guidance while doing their work.

With SAP Joule:

• Users see step-by-step help inside SAP
  
  
• Mistakes are reduced before they happen
  
  
• Employees learn while working, not by memorizing
  
  

This turns SAP Enable Now from static content into real-time guidance. Mining and energy teams get help during maintenance tasks. Public sector staff complete processes correctly even when roles change. Agriculture and logistics users are guided step by step during daily operations. Financial services teams work faster while staying compliant. Organizations using in-app guidance often see 30% faster task completion and 35% fewer SAP support tickets.

Promptedify Training and Enablement

Promptedify helps organizations in Gitega adopt AI-powered self-training in a practical way. Instead of replacing existing training, Promptedify provides live instructor LED training.

Promptedify focuses on:

• Real business scenarios from Burundi’s industries
  
  
• Role-based guidance for different users
  
  
• Learning while working, not classroom overload
  
  
• Tracking adoption and improvement

With this approach, organizations usually achieve:

• 20–25% higher SAP adoption
  
  
• Faster onboarding of new employees
  
  
• More confident users and less dependency on IT teams

Conclusion and Call to Action

As SAP becomes a core part of SAP’s future, organizations in Gitega must rethink how learning happens. Static training alone is no longer enough for fast-moving industries. AI-powered self-training and in-app guidance are the next step toward better productivity, accuracy, and digital growth across mining, energy, public sector, agriculture, ports, logistics, and financial services.

The future of SAP learning is already here. Partner with Promptedify to modernize your SAP Enable Now strategy, activate SAP Joule-driven guidance, and build a workforce that learns in real time. Contact Promptedify today to begin your AI-powered SAP adoption journey.

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 Connect with Promptedify to explore how your organization can transition from SAP Enable Now to WalkMe and unlock a simpler, smarter SAP experience.

Book a demo today and prepare your enterprise for tomorrow.

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Best Regards

AKANKSHA THORAT (HR Career Advisor)

PROMPT EDIFY AFRICA (PTY) LTD (IS0 9001: 2015 certified)

@ 18, Gustav Preller Street, Midrand Johannesburg, South Africa

Call  +27740294414

        +919691566446

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