Digital Adoption in Mining: Why SAP Projects Fail Without User Enablement in Congo (Republic of the Congo – Brazzaville)

The mining companies in Congo (Republic of the Congo – Brazzaville) are heavily investing in SAP to handle finance, maintenance, logistics, and compliance. However, many SAP projects fail after the go-live process. The reason is simple: the system is implemented, but the users are not fully enabled to use the system in their day-to-day activities.

The Problem: SAP Without Real Adoption

In many mining companies, the SAP training is conducted only once before the go-live process. Employees attend workshops, receive manuals, and then return to demanding operational environments. Within weeks, most of the knowledge is forgotten.

Mining operations involve complex transactions, rotating staff, contractors, and remote locations. When users are unsure, they make mistakes or avoid the system altogether. Incorrect data entries affect inventory accuracy, maintenance planning, production reporting, and regulatory compliance. The IT staff is swamped with simple support inquiries, and the business leaders do not realize the expected return on investment (ROI) in SAP.

Without user enablement, SAP becomes a burden rather than a business enabler.

The Solution: Learning While Working with SAP Enable Now and WalkMe

The answer is to incorporate learning right into the work process. SAP Enable Now and WalkMe, combined, move the learning from the classroom to the system.

Rather than waiting for the user to recall the steps, SAP provides enablement at the time of need. This ensures accuracy, confidence, and consistency in mining operations.

Benefits of Using SAP Enable Now and WalkMe in the Mining Industry

SAP Enable Now

SAP Enable Now assists mining companies in developing role-based learning content such as simulations, videos, and step-by-step guides. Employees can learn actual SAP tasks in a simulated environment before applying them to real data. This is especially useful when training new employees and contractors.

WalkMe

WalkMe provides real-time, in-app support in SAP. It helps users complete transactions, verifies data, and prevents errors before they occur. In the mining industry, where errors can lead to safety risks, regulatory issues, and productivity losses, such assistance is essential.

Together, these solutions enable mining teams to perform tasks 30% faster, reduce SAP support tickets by 35%, and significantly improve data quality.

How Promptedify Training Helps

Promptedify ensures that SAP Enable Now and WalkMe deliver tangible results in Congo (Republic of the Congo – Brazzaville). Promptedify designs learning and guidance based on real mining workflows, not generic SAP theory.

What Promptedify Offers

• Role-specific SAP content for mining, maintenance, logistics, and finance
  
  
• WalkMe guidance aligned with day-to-day mining activities
  
  
• Easy-to-understand learning for all levels of digital proficiency
  
  
• Tracking and continuous improvement to support adoption
  
  

Organizations can expect 20–25% greater SAP adoption within the first 90 days using the Promptedify approach.

Constructing the Future of Digital Mining in Congo

The future of mining in Congo is based on people using digital solutions with confidence. With increasing automation across mining companies, user enablement becomes a critical success factor.

By integrating SAP, SAP Enable Now, WalkMe, and Promptedify training, mining companies can build efficient, compliant, and digitally confident teams, both at head offices and mining sites.

Conclusion

SAP projects in mining do not fail because of technology—they fail because users are left unsupported after go-live. In Congo (Republic of the Congo – Brazzaville), effective user enablement is the key to unlocking SAP’s full value.

SAP Enable Now prepares users, WalkMe supports them in real time, and Promptedify ensures adoption fits real mining environments. Together, they turn SAP into a powerful daily tool that drives productivity, accuracy, and sustainable growth.

The success of SAP in mining starts with empowered users.

Connect with Promptedify to explore how your organization can transition from SAP Enable Now to WalkMe and unlock a simpler, smarter SAP experience.

Book a demo today and prepare your enterprise for tomorrow.

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Best Regards

AKANKSHA THORAT (HR Career Advisor)

PROMPT EDIFY AFRICA (PTY) LTD (IS0 9001: 2015 certified)

@ 18, Gustav Preller Street, Midrand Johannesburg, South Africa

Call  +27740294414

        +919691566446

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