Digitalization of the Supply Chain: Implementation of SAP Enable Now to Train Local Farmers on Mobile ERP Apps in Comoros (Moroni)

In Comoros, particularly in and around Moroni, agriculture is not only a business; it is a way of life. Vanilla, cloves, ylang-ylang, coconuts, and food grains are some of the basic products of the agricultural sector in Comoros. As the need for better transparency, traceability, and faster payments is increasing, agri-businesses are increasingly turning to SAP solutions and mobile ERP apps to manage their supply chains.

Digital supply chains offer better planning, reduced waste, faster payments, and improved trust between buyers and farmers. However, technology alone is not a guarantee for success. For SAP systems to be of real value, local farmers and field staff must be able to use them easily and confidently. This is where SAP Enable Now, WalkMe, and Promptedify training solutions play a crucial role in enabling sustainable digital transformation in Comoros.

The Problem: SAP Systems Without Local Adoption

Many agribusiness companies in Moroni use SAP to improve procurement, inventory management, transport coordination, and payment processing. However, local adoption of the SAP system is still a problem.

Local farmers and farm workers are not familiar with ERP systems. Training is provided once in a classroom or workshop, using technical terms that are foreign to them. After a few weeks, most of the training is forgotten. When farmers begin using mobile SAP applications in practical situations, they are faced with uncertainty and fear of making errors.

Operational Challenges Faced by Farmers

Small errors—such as entering the wrong quantity, selecting the wrong delivery date, or missing a required field—can disrupt the entire supply chain. Payments may be delayed, inventory data becomes unreliable, and planning decisions suffer. Poor or unstable internet connectivity in rural areas makes the situation even more difficult.

As a result, supervisors and IT teams are forced to step in repeatedly to correct data, explain basic steps, or fix avoidable issues. This slows down operations and increases costs. Most importantly, farmers may lose confidence in the system, and this will affect participation and trust in the system.

If the system is not adopted properly, SAP will act as a barrier rather than an enabler.

Why the Adoption of Mobile ERP Solutions Is Imperative in Comoros

Mobile ERP solutions are especially important in the context of Comoros, where farmers and field representatives are mostly operating outside the office environment. Mobile SAP solutions allow farmers to:

• Verify crop delivery directly from the point of collection
  
  
• Make real-time adjustments to quantity and quality information
  
  
• Track the movement of goods from farms to storage facilities
  
  
• Activate faster and more transparent payment systems
  
  

The Need for Simple, On-the-Job Learning

The adoption of mobile ERP solutions by farmers, however, must be made easier and more accessible. Farmers cannot be expected to consult cumbersome manuals or receive extensive training when they are operating outside the office. They need assistance at the point of action, in a language and format that is easily comprehensible to them.

The Solution: SAP Enable Now and WalkMe for Farmer Onboarding

SAP Enable Now and WalkMe offer a powerful solution for onboarding farmers and field users in Moroni.

SAP Enable Now: Learn Before Doing

SAP Enable Now is used to help organizations create simple learning content that is visual and mobile-friendly. This includes:

• Short videos
  
  
• Step-by-step guides
  
  
• Simulations that show exactly how to use SAP mobile apps

Farmers can learn at their own pace and revisit the content whenever they want. Simulations enable users to practice in a safe environment without impacting actual data.

WalkMe: Learn While Doing

WalkMe complements this by providing real-time in-app assistance. As farmers use SAP mobile ERP applications, WalkMe provides them with clear instructions right on the screen. It walks them through step by step, pointing out where to click and avoiding mistakes by validating data before submission.

Together, these tools ensure that learning occurs while working, not before or after.

Advantages of Using SAP Enable Now and WalkMe in Agricultural Supply Chains

The use of SAP Enable Now and WalkMe together provides several advantages to agribusinesses and farmers in Comoros.

Key Business and User Benefits

• Farmers become productive sooner, even if they are using digital technology for the first time
  
  
• Data accuracy is greatly improved since errors are prevented before they happen
  
  
• This leads to proper planning, smooth logistics, and fast payments
  
  
• Supply chain visibility improves, helping organizations respond quickly to changes in demand or shortages
  
  

The IT and support teams are not overwhelmed with repeated inquiries and support requests, thus reducing operational costs. Executives feel confident about the reports and dashboards developed from SAP data. Most importantly, farmers feel empowered rather than overwhelmed, enhancing long-term partnerships.

Organizations employing in-app guidance have seen up to 30% faster task completion and up to 35% fewer SAP support requests.

What Promptedify Provides

The Promptedify service is essential in ensuring that SAP Enable Now and WalkMe provide actual results in Comoros.

Promptedify Training and Enablement Support

Promptedify provides:

• SAP Enable Now content that is relevant to real agricultural processes, not system theory
  
  
• WalkMe guidance created specifically for mobile SAP ERP apps
  
  
• Task-based learning focused on daily farmer activities such as delivery confirmation, inventory updates, and payment tracking
  
  
• Learning designed for users with low digital literacy, using simple language and visual support
  
  
• Learning analytics to measure usage and continuously improve training
  
  

Promptedify also ensures that digital learning aligns with local realities, including seasonal labor, connectivity challenges, and language needs.

With the approach used by Promptedify, it is expected that there will be a 20–25% increase in SAP adoption within the first 90 days, even for first-time ERP users.

Building the Future of Digital Agriculture in Moroni

The future of agriculture in Comoros depends on inclusive digital transformation. SAP solutions must benefit not only office-based employees but also farmers, collectors, and field agents. Digital supply chains should make work easier, not harder.

By combining SAP Enable Now, WalkMe, and Promptedify training, organizations can build a supply chain that is transparent, efficient, and resilient. Farmers become active participants in the digital ecosystem rather than passive data contributors. This strengthens food security, export readiness, and economic development.

Over time, digitally confident farmers are better equipped to adapt to new technologies, local market integration, and changing climate and market conditions.

Conclusion

The implementation of SAP technology in the supply chain in Comoros is not only about systems—it is about empowering people. Local farmers are the backbone of agribusiness success, and they deserve technology that is simple, supportive, and practical.

SAP Enable Now and WalkMe, supported by Promptedify, make SAP mobile ERP adoption easy and sustainable. The result is cleaner data, faster operations, confident farmers, and stronger supply chains.

The future of agriculture in Moroni is digital, connected, and inclusive—and it starts with smarter onboarding today.

Connect with Promptedify to explore how your organization can transition from SAP Enable Now to WalkMe and unlock a simpler, smarter SAP experience.

‍

‍

Book a demo today and prepare your enterprise for tomorrow.

‍

‍

Best Regards

AKANKSHA THORAT (HR Career Advisor)

PROMPT EDIFY AFRICA (PTY) LTD (IS0 9001: 2015 certified)

@ 18, Gustav Preller Street, Midrand Johannesburg, South Africa

Call  +27740294414

        +919691566446

‍