SAP Enable Now & WalkMe | Digital Adoption in Eswatini

Businesses in Mbabane and Lobamba operate within a strict regulatory framework led by the Eswatini Revenue Service and the Financial Services Regulatory Authority. The 15% VAT and stringently applied amendments in the Finance Act 2025 allow no room for error in manual financial processing. All SAP transactions need to be executed with precision and complete transparency if the Group aims to retain a "Tax Clearance Certificate" and avoid severe penalties.This is ensured in Eswatini through the use of modules like SAP FICO for statutory reporting, SAP MM for procurement control, and SAP SD for revenue management.

‍We empower Eswatini teams to:

Mastering Statutory Compliance with SAP FICO: This course will help you automate your financial postings to meet the IFRS requirements of Eswatini enterprises. WalkMe-guided workflows ensure error-free processing of 15% VAT and Corporate Income Tax, complete with an audit trail for the ERS.
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‍Control Procurement with SAP MM: Enforce standardized purchasing processes that meet government audit standards. Our solutions make sure every purchase requisition and good receipt is documented correctly, thereby reducing "leakage" and ensuring supplier compliance within the local market.

Smoothen Revenue with SAP SD: Ensure all sales orders, from Mbabane down to the Matsapha industrial hub, have the right tax logic applied. Real-time guidance avoids billing errors that could delay VAT submissions or trigger audits.

‍Access Audit-Ready Process Documentation: Centrally maintain a library of standard and localised process guides and host these in SAP Enable Now. When the regulators or external auditors arrive, your team is ready to access immediate, documented proof of procedural compliance.

‍Eliminate Training Fragmentation: Onboard and update your staff with in-app, real-time training to ensure that even with the change in local regulations, your team's execution remains consistent among all departments.